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Are topics like quality of life and dignity for individuals living in long-term care facilities important to you? Do you have questions or concerns about a long-term care facility such as a skilled nursing home, assisted living facility or an adult family home? Do you have questions about the legally protected rights of residents in long-term care? Contact us at 1 (800) 572-4459 or (509) 886-0700; ask to speak with the Long-Term Care Ombuds.
Long-Term Care Ombudsman Program
The Long-Term Care Ombudsman Program provides a wide range of advocacy services designed to improve the quality of life for individuals living in long-term care facilities. Some examples of the services provided by state and local ombuds include investigating and resolving complaints made by residents or on behalf of residents; identifying problems which affect a substantial number of residents; recommending changes in legislation; and assisting in the development of resident and/or family councils. The regional office located in East Wenatchee serves Adams, Chelan, Douglas, Grant, Lincoln, and Okanogan Counties. Our services are always free and confidential.